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LLMs, GenAI, RAG, agents, evaluation · insight-1581

Decompose a judge rubric into independent yes/no checks instead of one holistic score

Evidence type
practitioner heuristic
Difficulty
easy
Roles
Applied AI
Industries
aviation, telecom

Summary: situation, action, reason, boundary

  1. Situation

    A judge prompt asks "rate the answer's overall quality from 1 to 10" and scores cluster in a narrow band, or flip between runs.

  2. Action

    Write three to six binary criteria, each with a one-line definition and a pass and fail example (states the refund rule, cites the clause, no unsupported claim); report each criterion's pass rate and the share of answers passing all.

  3. Reason

    Binary checks are easier for the judge to apply consistently and for humans to audit, and per-criterion agreement shows which check to fix.

  4. Boundary

    Customer-facing answers with explicit quality requirements.

Symptom or risk

One number blends correctness, tone and completeness, so changes are unexplainable and judge-human disagreement cannot be located.

Exceptions

Pure preference ranking of near-equal outputs is better done by pairwise comparison.

Trade-offs

More judge calls, and a checklist can miss qualities nobody listed.

Pitfalls

Overlapping criteria that double-count one flaw; keep each check independent.

Lessons and concepts