DL, NLP and LLMs
Interview question
- seniorlevel
- 15 minsuggested time
- 3ML engineer, Applied AI, Data scientist
A team fine-tunes an instruction-following model on 20,000 labelled airline customer-service replies. Task accuracy on their evaluation set rises (hypothetical numbers) from 71% to 89%, and they want to ship. A week later agents report that the model ignores formatting instructions and refuses simple unrelated requests it used to handle. What happened, how would you have caught it, and how do you fix it?
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