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LLMs, GenAI, RAG, agents, evaluation · insight-1576

Tie every golden item to its source document and effective date, then re-verify on a schedule

Evidence type
practitioner heuristic
Difficulty
easy
Roles
Applied AI, ML engineer
Industries
aviation, insurance

Summary: situation, action, reason, boundary

  1. Situation

    A golden set of policy or product questions was written months ago and the underlying rules, prices or documents have since been revised.

  2. Action

    Store with each item the source document id, its version and effective date; re-check items against the system of record when the source changes or every quarter, and retire or rewrite the ones that no longer match.

  3. Reason

    A gold answer is a claim about the world at a point in time. Without provenance nobody can tell a model regression from a gold label that expired.

  4. Boundary

    Assistants answering from policies, tariffs, regulations or catalogues that change.

Symptom or risk

The set keeps rewarding answers that were right at authoring time, so a correct, up-to-date assistant is marked wrong and a stale one passes.

Exceptions

Timeless tasks such as arithmetic or grammar correction need no refresh schedule.

Trade-offs

Re-verification is review effort; link items to documents so only the affected ones are reopened.

Pitfalls

Updating gold answers silently, which breaks comparison with earlier runs; keep a versioned set and note the version in every report.

Example

Hypothetical: an item's gold answer says a 23 kg checked-bag allowance; the fare rule was revised to 20 kg last month. The item now fails correct answers.

Lessons and concepts