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LLMs, GenAI, RAG, agents, evaluation · insight-0619

Locate RAG failures with a retrieval-by-answer two-way table

Evidence type
practitioner heuristic
Difficulty
medium
Roles
Applied AI, Data scientist, ML engineer
Industries
cross-industry

Summary: situation, action, reason, boundary

  1. Situation

    A RAG assistant gives wrong answers on some questions and the team debates whether to change the retriever or the prompt.

  2. Action

    For each golden question record two labels, evidence retrieved in the passed context (yes or no) and answer correct and supported (yes or no), and count the four cells.

  3. Reason

    Retrieval success and a grounded answer are different events. Evidence missing points to ingestion, chunking or ranking; evidence present but answer wrong points to context assembly or generation.

  4. Boundary

    Every RAG debugging session; the core move of days 48 and 51.

Symptom or risk

Teams tune the wrong stage because one end-to-end accuracy number mixes retrieval misses with generation errors.

Exceptions

Questions whose answer needs no retrieval; tag them and keep them out of the table.

Trade-offs

Needs evidence labels, not just reference answers, which costs labelling time up front.

Pitfalls

Ignoring the "evidence missing, answer correct" cell; it often means the model answered from memory, which will fail on fresher facts.

Lessons and concepts